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Ecare HMIS — the core Hospital & Clinic Management Information System

Ecare HMIS is a cloud-based Hospital and Clinic Management Information System designed to support healthcare organisations from patient registration and clinical care through laboratory, pharmacy, inventory, inpatient services, radiology, claims, finance, HR, appointments, telemedicine and reporting.

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Ecare HMIS, as it looks day to day

Real screens from the platform — a facility dashboard and the HR & payroll workspace.

Ecare HMIS facility dashboard showing patient visits, revenue summary and collections by payment method
Facility DashboardLive patient visits, revenue summary and collections by payment method, at facility level.
Ecare HMIS HR and payroll dashboard showing payslips, employer contributions and contracts ending
HR & PayrollPayslips, employer contributions and contract expiry tracking, built into the same platform.
Core healthcare modules

Every capability a modern healthcare facility needs

Thirteen core modules covering clinical care, operations, finance and reporting — all sharing one patient record.

Outpatient Management

Patient registration, clinical workflows and outpatient operations.

Inpatient Management

Support for inpatient workflows and hospital operations.

Specialist Clinics

Dental, gynaecology, ophthalmology, paediatrics and more.

Laboratory Management

Laboratory workflows and reporting, with interoperability support.

Pharmacy Management

Pharmacy workflows linked with stock and inventory.

Inventory & Stock

Track healthcare supplies, stock and inventory operations, including HPTS (Health Products and Technologies System) management.

Claims Management

Claims processing and controls, integrated with ClaimsConnect.ai for AI-assisted submission and rejection reduction.

Radiology & PACS

Radiology workflows with HL7/DICOM-related interoperability.

Finance & Accounting

Receivables, payables, invoices, statements, ageing and budgeting.

HR & Payroll

Employee information, recruitment, attendance, leave, shifts and payroll.

Appointments & Scheduling

Scheduling, appointments and patient flow across departments.

Telemedicine

Support remote healthcare consultations and services.

MOH Reporting

Built-in MOH report generation and submission workflows.

MCH — Maternal & Child Health

Antenatal, postnatal, immunisation and child welfare tracking.

Nutrition

Nutrition assessment and support workflows for patients and communities.

Theatre Module

Operating room scheduling, surgical checklists and post-op documentation.

Public Health

Community and population health workflows and surveillance support.

Farewell Home / Mortuary

Mortuary admissions, records and release management.

Ecare QMS — Queue Management System

Digital ticketing and queue flow across reception, triage and departments.

Reporting & Dashboards

Live operational and management dashboards across every department.

Bulk SMS & Emailing

Automated patient and staff notifications by SMS and email.

Medical Social Worker

Case management and support workflows for patients needing social services.

Interoperability

Connect Ecare HMIS to the healthcare technology around you

Ecare HMIS is designed to support interoperability between healthcare operations, reporting requirements, financial processes and healthcare technologies. Integration scope varies by workflow — our team confirms exact configuration during onboarding.

SHA

Eligibility checks and claims-related workflows for facilities contracted with the Social Health Authority.

Integrated

eTIMS

Support for aligning billing and invoicing workflows with KRA's electronic tax invoice requirements.

Supported

MOH Reporting

Built-in report generation aligned to Ministry of Health formats and submission workflows.

Supported

KHIS

Support for generating facility and national reporting formats for KHIS submission.

Supported

HL7

Interoperability support for exchanging clinical and administrative data with other systems.

Supported

DICOM / PACS

Radiology workflows with DICOM/PACS-related interoperability for imaging centres.

Supported

Medical Equipment Integration

Connecting laboratory, radiology and other medical devices into digital workflows.

Supported

DHA Certification

Ecare Africa is progressing through DHA certification for Ecare HMIS.

Ongoing
One connected workflow

From registration to reporting, on one platform

A typical patient journey moves through several departments — Ecare HMIS keeps every step connected to the same record.

1
Registration

Patient record created or retrieved

2
Appointment / Queue

Scheduling and patient flow

3
Consultation

Clinical notes and diagnosis

4
Lab / Radiology

Orders, results and imaging

5
Pharmacy

Prescription and dispensing

6
Billing / Payment

Cash, insurance or mixed billing

7
Claims

Submission and reconciliation

8
Inpatient Care

Where applicable

9
Reporting

MOH & management analytics

10
Follow-up

Telemedicine or outreach where applicable

Frequently asked questions

Common questions about Ecare HMIS

Ecare HMIS is a cloud-based Hospital and Clinic Management Information System that brings patient registration, clinical care, laboratory, pharmacy, inventory, inpatient services, radiology, claims, finance, HR, appointments, telemedicine and reporting onto one connected platform.
Specialist clinics, medical centres, private hospitals, public healthcare facilities, hospital groups and franchises, laboratories, pharmacies, and healthcare organisations with multiple departments or locations. See the Solutions page for details.
Yes. Ecare HMIS includes configurable workflows for specialist practices such as dental, gynaecology, ophthalmology and paediatrics.
Yes, Ecare HMIS supports HL7 and DICOM-related standards, allowing integration with a range of laboratory equipment and imaging devices, alongside dedicated laboratory and pharmacy management modules.
Yes. Claims are processed within Ecare HMIS, with integration available to supported claims platforms such as ClaimsConnect.ai.
Yes. Ecare HMIS includes SHA integration for eligibility checks and claims-related workflows for facilities contracted with the Social Health Authority.
Yes. Ecare HMIS provides eTIMS support for tax-compliant invoicing and KHIS integration support for national health information reporting.
Yes. Ecare HMIS is configurable to the scale of your facility, from a single consultant clinic to a large multi-branch network.
Yes. Our Nairobi-based team provides onboarding, staff training and ongoing support tailored to your facility's needs.
Ecare Africa is progressing through DHA certification for Ecare HMIS. Certification status is currently ongoing, and this page will be updated once certification is officially awarded.
Use any "Book a Demo" button on this site, or message us directly on WhatsApp at +254 754 001 605 — both routes reach our team the same way.

See Ecare HMIS running on your own data

Book a free walkthrough tailored to your facility type — hospital, clinic, laboratory, pharmacy or radiology centre.