Uzima Health is an AI solution that helps patients and medical professionals in assisted diagnosis and mapping of patients to healthcare facilities. A patient simply dials, sms’s the Uzima short-code or accesses via mobile App. The patient is prompted to describe their symptoms in a language of their selection via any of the three channels: Call, Sms or Mobile App. The patient can also choose the symptoms from a predefined list.
Uzima attempts to map a patient to a nearby front-line health worker (Community Health Worker), specialist or medical facility based on their symptoms, locality and services required. A patient can as well enter their symptoms in their native language and using Ma-chine Learning, Uzima is able to translate the patient’s symptoms into English and from this translation Uzima is able to perform a look-up on the possible medical condition a patient is suffering from and link the patient to the appropriate healthcare specialist.
Healthcare specialists receive requests from Uzima either via Sms, Mobile App or the Ecare Africa HMIS (Hospital Management Information System) which has a module for Uzima Health patients. In remote areas with limited medical facilities, Uzima links patients with registered community health workers nearest them who guide and provide them with preliminary care as they wait to be taken to a medical facility.